Frequently Asked Questions
Everything you need to know about your Tribesigns shopping experience.
What are your standard shipping times and costs?
We offer free standard shipping on all orders within the contiguous United States. Most orders are processed within 1-2 business days, with delivery typically taking between 3 to 7 business days depending on your location.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a full refund or exchange.
Do Tribesigns products come with a warranty?
Yes, all Tribesigns furniture comes with an 18-month worry-free warranty. This covers any manufacturing defects or hardware issues. Our customer support team is available to assist with replacement parts if needed.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website. You can also track your order directly through the 'Order Status' page on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm, allowing you to pay for your furniture over time.
Is assembly required for the furniture?
Most of our products require some assembly. Every package includes a detailed instruction manual and all necessary tools. We design our furniture for easy assembly, and digital versions of instructions are available on the product pages.